About Us

Meet the Founder

Arcade Tax and Accounting was founded in 2026 by local Ann Arbor resident Neil Nowitzke. Neil received a Master of Accounting degree in 2013, has been a licensed CPA since 2015, and has been a licensed Series 65 Investment Advisor Representative since 2016. When Neil started providing volunteer tax services while attending Eastern Michigan University, he developed his early understanding of the tax code and discovered his passion for helping people with their tax needs. Neil has been practicing professionally since 2013 by providing tax preparation, tax planning, tax advisory, and financial advice on investment portfolios from a tax perspective for the clients of financial advisors. Collectively, Neil has worked alongside with 9 financial advisors and their clients throughout his career and has provided tax guidance and advice to over 900 local client households since 2013. In his free time, he enjoys spending time with his wife, two kids, and dog, gardening, and going rock climbing.

Purpose

Our purpose is to help those in the local community with their tax and accounting needs throughout the year and build meaningful relationships. We support our clients' needs by providing all clients with year-round access to a full-service client portal, helping clients with taking a more planning focused approach to their tax and accounting needs, and implementing tax and accounting solutions into their lives and businesses.

Client Experience

At Arcade Tax and Accounting we center our client portal, proactive approach, and processes around the client experience. We understand how important it is to have access to someone you can trust and rely on along with having the tools needed to make your parts of the engagement process as easy as possible.

Client Portal

The most important tool that all clients are provided with is year-round access to our secure full-service client portal which supports all your needs throughout the life of each engagement and provides for an enjoyable client experience. The client portal provides a single place to access engagement letters, complete tax or engagement organizers, upload and share documents, track your engagement status, review your engagement results, sign documents, and make invoice payments from any device of your choice.

Proactive Approach

We believe that good tax and accounting work starts with taking a proactive approach by working together throughout the year. This is accomplished with proactive tax planning, tax advisory services, and holding mid-year and year-end review meetings for those who need or want that extra level of service. We believe that is what sets us aside from seasonal tax and bookkeeping firms. It's in those conversations and engagements throughout the year where relationships are built, clients feel heard, opportunities are uncovered, and informed decisions can be made before it's too late for implementation. The results of taking this approach drastically reduce surprises, help with minimizing unnecessary tax, penalty, and interest exposure, and result in a smoother tax season for all parties involved.

Our Process

When working with you we understand how important having a process is for meeting your needs, keeping you up to date on progress, and for supporting ourselves in delivering your engagement results. For new clients, we like to get to know you to determine how we can help best by holding a free initial consultation. If we are a good fit for you, your business, or for a Trust or Estate that you are managing, then the next step will be setting you up with a client portal to start the engagement process. After setting up your portal and uploading initial documents, we will review the documents provided to help with structuring the scope of your engagement and formalizing a service pricing agreement based on the available information. At the beginning of all engagements an engagement letter will be provided for signature, a request to upload additional documents as needed, and a request for initial payment. Once those items are completed, we will place your engagement into our queue and maintain open communication and status updates throughout the process. Upon completion of the engagement, we will provide a copy of your results, offer to discuss results or answer any questions, provide signature documents as needed, and submit a final billing invoice.